TORRENTIAL RAINS ON AUGUST 9: 70,000 CLAIMS RECEIVED TO DATE IN QUEBEC

Montreal, August 20, 2024 /CNW/ – Due to the high volume of claims following the August 9th torrential rains, Insurance Office Canada wants claimants to know that the insurance industry has made every effort to respond to their claim as quickly as possible despite the inevitable delays in processing their claim.

“After more than a week, approximately 70,000 home insurance claims have been received by Quebec insurers. That's more than ten times the usual volume, and the claims keep coming.

People should expect longer than usual processing times for their claims,” ​​he says. Crevier LineSupervisor of Technical Affairs and Insurance Information Center.

This flood adds to three other major events that occurred in Canada In the span of a few weeks: wildfires in Jasper, torrential rains in Torontoand the hail in CalgaryAll of these disasters are putting enormous pressure on the insurance industry and the post-disaster services created to respond diligently to this unprecedented flow of claims.

IBC would like to remind claimants what they can do now to document their claims:

1. Prepare a list of damaged property and attach photographs (of the contents and the house)
2. Consolidate receipts for damaged property
3. Keep receipts for expenses incurred due to the loss (living expenses and emergency work)

Overview of claims processing

Experiencing such a loss is stressful for claimants. To help you understand better, IBC would like to remind you that a claim typically involves four steps and several stakeholders in the insurance industry and beyond:

• See the contract and coverages, including coverage amounts
• Carry out emergency repairs to avoid worsening the damage.
• Assess the damage and document the claim.
• Repair or replace the property

To find out more: Water damage – Infoassurance.ca

Private insurance and government aid: a reminder

Claimants who have insurance coverage will be compensated first by their private insurer, up to the amount of the insurance purchased.
If applicants are eligible, they may also receive financial assistance from the provincial government through the public compensation program.
Financial support for property owners and tenants in the event of floods or other disasters | Government of Quebec (quebec.ca)

IBC is there

If consumers or claimants have any questions about property and casualty insurance:
514-288-4321 or 1-877-288-4321
cinfo@bac-quebec.qc.ca

About the Insurance Office Canada

Insurance Office of Canada (IBC) is the national industry association representing the majority of From Canada Home, car and business insurers. The organisation offers various services to consumers in order to inform them and help them when taking out insurance or filing a claim. For more information, please visit our website: https://bac-quebec.qc.ca/en/

SOURCE Insurance Office Canada

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